The Most Common Reasons Why Workers’ Compensation Claims Are Denied

The Most Common Reasons Why Workers’ Compensation Claims Are Denied

Workers in Illinois rely on workers’ compensation benefits when they suffer job-related injuries or illnesses. However, not all claims are approved. Insurance companies and employers frequently deny claims for various reasons, making it difficult for injured employees to get the benefits they deserve. Understanding why claims are denied can help employees take the necessary steps to strengthen their cases and improve their chances of approval.

Failure To Report The Injury On Time

One of the most common reasons workers’ compensation claims are denied is that the injury was not reported within the required timeframe. Under Illinois law (820 ILCS 305/6(c)), an injured worker must notify their employer of a workplace injury within 45 days of the accident. If an employee fails to report the injury in a timely manner, the employer may argue that the injury was not work-related or that the delay caused additional complications.

The Injury Was Not Work-Related

To qualify for benefits under the Illinois Workers’ Compensation Act (820 ILCS 305), an injury must have occurred within the course and scope of employment. Employers and insurance companies often deny claims by arguing that:

  • The injury happened outside of work
  • The employee was engaged in horseplay
  • The injury was pre-existing and not caused by work-related activities

If an employer disputes that an injury is work-related, medical records, witness statements, and workplace incident reports can help establish a connection between the injury and job duties.

Lack Of Medical Evidence

Medical documentation is critical to a workers’ compensation claim. Insurance companies frequently deny claims if they do not see sufficient medical evidence linking the injury to the workplace accident. Common reasons for denial include:

  • Failure to seek medical treatment immediately after the injury
  • Inconsistent statements between medical records and accident reports
  • Insufficient medical documentation from a qualified physician

Under Illinois law (820 ILCS 305/12), an injured worker has the right to choose their own doctor, but employers may require an Independent Medical Examination (IME) to verify the severity of the injury.

Pre-Existing Conditions

Insurance companies often try to deny claims by arguing that the injury was caused by a pre-existing condition rather than a workplace accident. While pre-existing conditions do not automatically disqualify an employee from receiving benefits, the injured worker must prove that:

  • The workplace accident worsened or aggravated the pre-existing condition
  • The job duties contributed to the injury or made the condition worse

Medical documentation from a treating physician can help establish whether work-related activities were responsible for worsening the condition.

Missed Deadlines For Filing A Claim

In Illinois, injured workers have three years from the date of the injury or two years from the last date of benefits to file a claim with the Illinois Workers’ Compensation Commission (IWCC) under 820 ILCS 305/6(d). If the claim is not filed within the statute of limitations, the worker loses the right to pursue benefits.

Employer Disputes The Claim

Employers sometimes dispute claims by arguing that:

  • The worker was not an employee (e.g., an independent contractor)
  • The injury did not occur while performing job duties
  • The worker was under the influence of drugs or alcohol at the time of the accident

If an employer disputes the claim, an injured worker may need to gather evidence, medical records, and witness testimony to challenge the denial.

The Worker Did Not Follow The Doctor’s Orders

A workers’ compensation claim may be denied if the injured worker:

  • Fails to attend medical appointments
  • Refuses prescribed treatments
  • Ignores work restrictions provided by the doctor

Under Illinois law (820 ILCS 305/12), an injured worker must follow medical advice and attend treatment appointments to remain eligible for benefits.

The Claim Was Filed After Employment Ended

If a worker files a claim after being terminated or laid off, insurance companies often question the validity of the claim. While workers can still file for benefits, they must prove that the injury occurred before their employment ended.

How To Appeal A Workers’ Compensation Denial

If a claim is denied, an injured worker can:

  1. Request a hearing before an arbitrator at the Illinois Workers’ Compensation Commission (IWCC)
  2. Gather additional medical evidence to support the claim
  3. Hire an attorney to represent their interests
  4. File an appeal within 30 days if the arbitrator rules against them

Illinois Workers’ Compensation Frequently Asked Questions

What Should I Do If My Employer Denies My Workers’ Compensation Claim?

If your employer denies your claim, you have the right to file a claim with the Illinois Workers’ Compensation Commission (IWCC). You should also seek legal guidance and gather additional evidence to support your case.

Can I Receive Workers’ Compensation If I Have A Pre-Existing Condition?

Yes. If your workplace duties aggravated or worsened a pre-existing condition, you may still be eligible for benefits. You will need medical documentation proving that your work contributed to the worsening of your condition.

How Long Do I Have To Report A Workplace Injury?

Under Illinois law (820 ILCS 305/6(c)), you must report your injury within 45 days of the accident. Failing to do so can result in a denial of benefits.

What Happens If My Employer Claims I Was Not Working When I Got Injured?

If your employer disputes the injury, you will need to provide witness statements, medical records, or other evidence showing that the accident occurred while performing job duties.

Can I Be Fired For Filing A Workers’ Compensation Claim?

Under Illinois law (820 ILCS 305/4(h)), it is illegal for an employer to retaliate against an employee for filing a workers’ compensation claim. If you were fired for seeking benefits, you may have a wrongful termination case.

What If I Missed The Deadline To File My Workers’ Compensation Claim?

If you miss the deadline, you may lose your right to workers’ compensation benefits. However, some exceptions may apply, and you should speak with an attorney to discuss your options.

What Is An Independent Medical Examination (IME)?

An IME is a medical evaluation requested by the employer’s insurance company to determine the extent of your injury. The doctor conducting the IME is chosen by the insurer and may not always provide a fair assessment.

Contact The Law Offices Of Robert T. Edens, P.C.

If your workers’ compensation claim was denied, we are here to help. At The Law Offices of Robert T. Edens, P.C., we have extensive experience handling workers’ compensation appeals and fighting for the rights of injured workers.

Contact our Illinois workers’ comp attorneys at The Law Offices of Robert T. Edens by calling us at 847-395-2200 to receive your free consultation. We proudly represent clients throughout Antioch, Waukegan, Woodstock, and the entire state of Illinois.

Call today for a free consultation

(847) 395-2200